Responsible Gambling
We are committed to creating a safe and enjoyable environment for all members and guests.
Responsible Gambling Policy Statement
Ettalong Diggers is committed to providing a consistently high standard of customer service in all aspects of our operations, including the provision of gaming.
The Club will ensure the provision and use of gambling products occurs in a safe and enjoyable manner. Customer welfare and sustainable gambling shall be a high priority. Responsible gambling and harm minimisation measures will be fully compliant with the Club Gaming Code of Practice.
The Club will also promote the social and economic benefits of responsible gambling and the gaming industry.
This Responsible Gambling Policy Statement has been approved by the Board of Directors on Monday 26th June 2023.
Voluntary Pre-Commitment
Ettalong Diggers offers a service to members which allows them to gamble within their means. If members are concerned about their gambling, they can set a spending or time limit for themselves on their member’s account. Once the pre-determined limit is reached, the player will be alerted by the player console on the machine and the player will be restricted from earning gaming bonus points.
Voluntary Pre-Commitment (VPC) allows players the ability to set, manage and track their gaming activity. The following limits are available for the player at the time of enrollment:
- Daily Time Limit.
- Weekly Spend Limit.
To participate in voluntary pre-commitment, please ask to see one of our Duty Managers and they will assist you.
BetSafe
Access independent support services, including counselling and advice, for anyone affected by gambling.
Gamble Aware
Find information, tools, and support to help you make informed decisions about gambling.
Community Services
Local community services are available to provide further assistance and referral support.
Player Activity Statement
View your detailed gaming history to help track and manage your activity.
